Returns & Exchanges
At MATCH, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we are here to help you find the right match or provide a full refund.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully pack your items in their original packaging, including all assembly hardware and instruction manuals to ensure a safe transit back to our warehouse.
Drop Off or Schedule
Attach the return label to your box and drop it off at any authorized shipping location, or contact us to schedule a freight pickup for oversized furniture.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing